Privacy Policy

1. Scope

This Privacy Policy explains what data is processed in connection with the Arrows Puzzle Master mobile game and related web pages, why it is processed, and the choices available to users.

2. Data We May Collect

• Game progress, level state, hearts, hints, rewards, and app preferences.
• Device information, operating system, app version, crash logs, diagnostics, and performance data.
• Advertising data, rewarded ad interactions, device identifiers, and ad measurement data.
• Purchase or subscription status when in-app purchases or premium features are used.
• Email address and message content if you contact support or request data deletion.

Arrows Puzzle Master does not require users to upload photos, videos, audio, contacts, calendar data, or precise location for gameplay.

3. How We Use Data

• To operate the game, save progress, provide hints, rewards, and gameplay features.
• To show ads, measure ad performance, and manage rewarded ad experiences.
• To verify purchases, subscriptions, or premium feature availability.
• To detect crashes, diagnose issues, improve performance, and prevent misuse.
• To respond to support, privacy, and data deletion requests.
• To comply with legal obligations and platform policy requirements.

4. Third-Party Services

The app may use third-party services such as Google Play services, Google Mobile Ads, Firebase services, app store purchase validation services, crash reporting, analytics, or similar SDKs. These services may process limited technical data according to their own privacy policies.

5. Ads and Advertising ID

Arrows Puzzle Master may display ads, including rewarded ads for hints, hearts, or similar in-game rewards. Advertising partners may use device identifiers, including the Android Advertising ID where available, for ad delivery, measurement, fraud prevention, and compliance.

6. Retention

Local game progress may be stored on your device. Server-side support, ad, purchase, diagnostic, or technical records are kept only as long as needed for the purposes described above. After a verified data deletion request, relevant data is usually removed within 30 days unless legal, security, or payment-related obligations require retention. Residual backup copies may be removed within 90 days.

7. Children's Privacy

The game is intended for a general audience and does not knowingly seek to collect personal data from children under 13. If we learn that such data has been processed, we will take reasonable steps to delete it.

8. Your Rights and Choices

Depending on applicable law, you may have rights to access, correct, delete, or object to the processing of your data. You can request data deletion through the Data Deletion Request page or contact us by email.

9. Contact

Questions about privacy or data deletion can be sent to support@aveniaichat.com.

Türkçe Özet

Bu Gizlilik Politikası, Arrows Puzzle Master mobil oyunu kapsamında oyun ilerlemesi, uygulama tercihleri, reklam etkileşimleri, satın alma durumu, cihaz bilgileri, hata günlükleri ve destek talepleri gibi verilerin nasıl işlendiğini açıklar. Gizlilik veya veri silme talepleri için support@aveniaichat.com adresinden bize ulaşabilirsiniz.